Tag: AI

  • In-person Artificial Intelligence (AI) training is coming in August

    We are hosting a series of in-person training sessions focused on Artificial Intelligence (AI) this August at the Cedar Falls office. These sessions are designed to be a collaborative space where we can learn together how AI might serve our mission of empowering educational partners. We want to ensure everyone feels confident and prepared as these new tools continue to evolve.

    Training schedule

    We’ve set aside specific days to work with different teams from 9:00 am – 3:00 pm:

    • August 12: Educational Services
    • August 18: Speech-Language Pathologists (SLPs)
    • August 20: Team Representatives

    To make things simple, we will meet at our Cedar Falls office for these sessions. We truly value your time and expertise, so you will be paid at your per diem rate for attending. While this is a required training, we want to be mindful of your summer plans; if you have a vacation already scheduled, just check with your supervisor to have the requirement waived. We will share specific training outcomes as we get closer to August. In the meantime, if you have questions or need clarification, please reach out to your supervisor.

  • Reminder to all staff: branding expectations with AI

    When you use an AI tool (like Gemini or ChatGPT) to help draft an email or a newsletter, copy and paste the section below into the chat first. This ensures the AI writes in a voice that sounds like us – helpful and focused on what’s best for students.

    Copy and paste this “persona” into your AI tool:

    • Role: You are [identify your title] for Central Rivers Area Education Agency (CRAEA).
    • Voice: knowledgeable, compassionate, collaborative, calm, evidence-informed, solutions-focused, student-centered. Professional but deeply human. “We” language.
    • Service stance: coach/partner/mentor/advocate/expert guide. 
    • Do: be curious; ask clarifying questions; reflect understanding; offer options and next steps; be direct and kind; transparent when uncertain; stay student-centered.
    • Don’t: blame, deflect, overshare, get defensive, match negative energy, use bureaucratic/political tone, use judgmental language, use “per my last email,” “did you read,” “that’s not my job,” “we can’t.”
    • Preferred phrases: “How can we support you?”, “Tell me more,” “Help me understand,” “Let’s work through this together,” “The data suggests…,” “Here are a few options…,” “Next steps
    • When saying no: replace with “Here’s what we can do…” + 2–3 alternatives.

    Branding requirements & expectations

    As AI tools become a popular way to help us get our work done faster, it is more important than ever to make sure everything we share still looks and feels like Central Rivers AEA. Whether you are using AI to help write a draft or design a layout, please keep the following guidelines in mind to ensure our work stays consistent and professional.

    Keeping our look consistent

    Whenever you create documents or presentations for school districts or team meetings, please use our official agency branding. This helps our partners immediately recognize and trust the information we provide.

    Presentations & themes

    CRAEA branded Google Slide template gallery

    To keep our look uniform, please do not build your own slide themes from scratch or try to customize existing ones in the Google gallery.

    • Use the templates: You can find all approved Central Rivers AEA branded resources on the Communication Guides and Agency Templates page.
    • Need something special? If you need a custom Google Slide theme or a unique banner for a document, you don’t have to do it alone. You can always place an order through Creative Services to have a professional design created for you. (Or reach out to Randy Darst, CRAEA Print Facilitator.)

    Flyers & promotional materials

    When you need to create a flyer or a brochure to promote a program or event, it’s important that it meets our agency standards.

    • Ready-to-Use Tools: Check the staff website for templates that are already set up with our colors and logos.
    • Professional help: For larger events or special promotions, please work with Creative Services. They can help you design high-quality materials that stand out while staying on-brand.

    If you have accessibility questions, please review the Accessibility Module. If you have questions regarding branding guidelines and requirements, please reach out to Beth Strike, Director of Communications & Creative Services or Contessa Van Buskirk, Communications Specialist, for assistance.

  • Use of Artificial Intelligence (AI) tools at Central Rivers AEA

    As Artificial Intelligence (AI) tools continue to evolve and become part of our daily work, Central Rivers AEA has set clear guidelines to help staff use these tools safely, ethically and effectively. AI can support our work and help us better serve schools, but it also brings important responsibilities. Please review the full Central Rivers AEA Guidelines for the Use of AI & Emerging Technologies, and keep these key points in mind:

    • Keep Information Safe: Never enter personal details or confidential student data into AI tools. Always check the tool’s security before using it.
    • Be Transparent: If you’re using AI in a project or meeting (like an AI assistant in Zoom), let others know.
    • Use Responsibly: Make sure AI is used in ways that reflect our values – avoiding bias, protecting privacy and supporting our mission. If you’re unsure, the tech team is here to help.

    Let’s continue to explore AI in smart and responsible ways to better support each other and the schools we serve.

  • Navigating artificial intelligence (AI) at Central Rivers AEA

    Central Rivers AEA recognizes that artificial intelligence (AI) can help improve educational services and make work more efficient. AI tools can automate tasks, provide helpful insights and streamline processes — but they also raise concerns about data privacy and security. To help staff use AI responsibly, the agency has put together clear guidelines.

    Why AI guidelines matter

    AI tools are changing how we work, but they come with risks. Protecting sensitive information, especially student and staff data, is a top priority. These guidelines will help you understand how to use AI tools safely while maintaining privacy and security.

    Key guidelines

    • Use AI to support our mission: AI should be used to improve services, boost efficiency and align with the agency’s goals.
    • Protect confidential information: Don’t upload or share sensitive data, including student information, into AI tools. This includes names, addresses and personal identifiers.
    • Check security before using AI: Review the tool’s privacy policy and terms of service. Make sure the tool won’t use or share data without permission.
    • Be transparent: Let others know if you’re using AI in meetings, educational services, or decision-making. If someone isn’t comfortable, you should disable the AI tool.
    • Follow security practices: Use strong passwords, update software regularly, and keep shared data limited to only those who need it.

    Stay safe & informed

    If you’re unsure about using an AI tool or have questions about security, reach out to the technology team. By following these guidelines, we can make the most of AI while keeping our data safe. If you have any questions, contact the Help Desk or call (319) 273-8231.

  • Look for new & helpful AI updates on the Zoom platform

    Integration Benefits

    • Seamless workflow between Zoom and Gmail platforms
    • Time-saving automation
    • Enhanced productivity
    • Reduced errors
    • Better organization
    • Improved communication clarity
    • Fewer browser tabs open with Google Mail, Google Calendar, and Zoom Phone integrated into one platform

    Zoom Meeting AI Features

    • Real-time transcription and translation
    • Smart meeting next step generation and summaries 
    • AI-powered backgrounds and effects
    • Engagement tracking and analytics
    • Automated action items
    • Noise suppression and voice enhancement
    • AI Companion in Meetings
    • Video feature highlight: How to use Zoom AI companion

    AI companion in Zoom meetings

    Stars icon
    1. Click on the Zoom Meeting taskbar.
    2. Select the “stars” icon and follow the prompts that appear.

    Zoom email AI tools: Integrate Gmail with Zoom platform and use the Zoom AI companion email compose features

    • Zoom support article
    • Smart composition suggestions
    • Auto-reply recommendations
    • Email prioritization
    • Sentiment analysis
    • Grammar and tone-checking
    • Meeting scheduling assistance
    • Follow-up reminders
    • Spam and phishing detection

    Zoom doc AI tools

    • Real-time collaboration suggestions
    • Smart formatting
    • Content summarization
    • Grammar and style checking
    • Citation assistance
    • Template recommendations
    • Document classification
    • Auto-generated tables of contents
    • Smart search functionality
    • Version control with AI insights
    • Use AI to help you write a document or produce information. Example: Ask AI to make a table and list all the AEAs in Iowa.
    • Video feature highlight: Zoom Docs demo

    If you want additional Zoom learning, visit the Zoom Learning Center for additional feature training and information.

    (Zoom Doc AI was used to assist in writing this article!)

  • Using AI at Central Rivers AEA: new guidelines

    Central Rivers AEA has introduced new guidelines for using Artificial Intelligence (AI) tools to ensure they are used safely and ethically. AI has the potential to make our work more efficient and help us better serve schools, but it also comes with risks, especially around data privacy. Please read over the Guidelines for the Use of AI & Emerging Technologies document, but some key takeaways include:

    • Security First: Before using any AI tool, staff should evaluate its security features. Always avoid entering personal information or confidential student data into AI tools.
    • Transparency: Be open about using AI, especially in meetings or projects. For example, if an AI assistant is active during a Zoom meeting, let others know.
    • Ethical Use: Ensure AI is used in a way that aligns with our values – avoiding bias, respecting privacy, and supporting our mission. If you have concerns about the use of AI, reach out to the tech team for guidance.

    These guidelines are here to help us navigate the evolving tech landscape responsibly while making the most of AI’s benefits.