And the survey says…

Over 1,200 educators responded to the 2011-12 AEA/DE Customer Feedback Survey this year. The graph below details the percentage of respondents who “strongly agree” or “agree” to each statement regarding AEA 267 services.

Kudos to all of YOU for these incredible approval ratings! Despite the challenges we are all facing in education, service has clearly remained a top priority. Thank you!

Survey Questions

(Note: Some questions have not been asked every year.)

2008-2009

N =  2,118

2009-2010

N = 1,880

2010-2011

N = 1,679

2011-2012

N = 1,288

Generally, the services that I receive have received or participated in met my professional needs.

91.5

91.2

94.1

92.7

The AEA is responsive to my school’s student learning needs.

80.4

79.6

82.2

81.4

The AEA provides leadership to meet my emerging educational needs.

76.3

75.0

78.8

76.7

The AEA delivers current and timely services to meet my district or school’s needs. 

80.6

80.4

83.8

82.7

The AEA delivers cost-efficient services to meet my district or school’s needs.

70

68.9

70.9

69.8

The AEA delivers services that assist our district in meeting federal and state mandates (NCLB, IDEA, ect.).

73.8

71.4

73.8

72.6

The AEA services that I have received assisted in improving my students’ achievement. 

77.7

76.3

79.0

77.3

The AEA services that I have received have assisted in improving my instructional or job-related practices. 

84

84.5

85.7

84.9

The AEA staff I have contact with have the knowledge and skills needed to have a positive impact on our school(s). 

85.7

85.3

88.3

87.4

The AEA staff I have contact with create and maintain good working relationships with people in my school and/or district.

86.4

85.4

88.2

87.2

The AEA staff I have contact with have the data-driven decision-making abilities to positively impact my job related practices.

74.4

72.7

75.8

73.8

The AEA services I have used have increased my administrative efficiency (efficiency is defined as productive of desired effects, especially productive without waste).

79.9

86.6

84.8

The AEA services I have used have increased my administrative effectiveness (effectiveness is defined as producing a decided, or desired result).

84.4

88.2

The AEA services I have used have increased my instructional capacity.

86.6

 

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