Nearly 2,000 local educators respond to Customer Feedback Survey

Nearly 2,000 local educators responded to the annual Department of Education Customer Feedback Survey, which closed on April 9. The survey provides local educators across the state with an opportunity to provide feedback about the quality of AEA services they receive.

“It’s critical that our agency get a good return rate on this survey so that we have reliable data,” said Dr. Jon McKenzie, Director of Assessment and Comprehensive Improvement. “Year after year, we are continually pleased that our local educators take time out of their busy professional day to respond. Because they do respond, we can form valid conclusions that help guide agency actions.”
The results of the survey will be summarized and then analyzed over the coming months and shared with staff in a variety of formats. Historically, results have been extremely positive and educators have given the agency high marks in key areas such as relationships, improving job-related practices and responsiveness.
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