The new Technology Request Catalog is now operational, ensuring the equitable allocation of staff technology resources. This refined approach will enhance our technology request management, provide inventory tracking, and elevate our ability to cater to the specific needs of our staff. Here’s how the new process works:
- Go to the Employee Dashboard (Classlink OneClick).
- Select the yellow “Tech Support” folder and choose the “Technology Request Catalog” icon.
- You can request a tech item/equipment by locating the item, selecting “Add to Cart,” inputting the relevant information, and then selecting “Confirm Cart.”
- Once you have submitted your request, it is now ready for review.
- All requests made from the blue “Specialized Technology ”category will notify your supervisor of your request. These specialized requests will then go to Cabinet for final approval based on job duties and individual needs.
- If approved, you will receive a notice that your item is ready for pickup from the Help Desk. At that time, you may request the item be sent to you at another location for pickup.
This new process aims to eliminate unnecessary delays, enhance transparency, and centralize the technology request handling for a smoother and more efficient experience. If you have an issue or question about the new system, email the Help Desk or call them at (319)-273-8231.